We recently purchased an Extreme Platinum 8000 unit … for our purpose-built 1,000 cu. ft. residential wine cellar, which is adjacent to our fully-vented garage. It was installed by your crew on April 12th, and after an initial adjustment to the Humidity Management Enhancement system, has performed flawlessly. It is so much quieter….During the past three weeks, we have been ably assisted and advised by Customer Service. They were very amiable, thoroughly knowledgeable, and very professional. I spoke with them almost daily for advice and guidance, and they have always been patient and very prompt in returning my calls. Also, the delivery/install crew leader was very knowledgeable and innovative, easily overcoming some installation problems.